What are user tests?
During user test, your product assumptions will be tested with the user. It is important to plan several of these qualitative tests during the design process to continuously receive feedback about your product. The project team should decide which aspect(s) of a product they would like to test, and the manner in which this should be done, before the test takes place.
User tests provide feedback to improve your product
Why user testing?
Every product developer makes assumptions during the design process. These assumptions are then turned into real-life solutions (i.e. the product prototype). But, assumptions are merely assumptions and should therefore be tested. Keep in mind that it is of vital importance to conduct multiple user tests. Whilst being in the process of designing a product it is still (relatively) cheap to make (big) changes to a product. This will not be so easily done after having finished the prototype. We advise you to conduct several user tests with simple and cheap prototypes in order to eliminate wrong assumptions as cheap and as quickly as possible. Furthermore, these user tests have to be safe and ethical.
How to conduct user tests?
Apply the next steps whilst conducting a user test:
i. Define the research question and the goals of a user test before conducting it.
ii. Define a methodology and a protocol for the user test. In other words, how do you want to answer your research question and/or achieve your goal(s)?
iii. Contact your intended users, clarify what you want to test and how you are going to do this. Keep in mind you are working with children and adapt your user test accordingly.
iv. Conduct a pilot test in order determine the suitability of your user test.
v. Conduct the user test.
vi. Analyse the results of the test and formulate answers to your research questions.
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